Cloud & user support
Microsoft 365, Google Workspace coordination, users, access, MFA guidance, email, groups, and admin cleanup.
View servicesSmall business IT support
Practical technology support for businesses that need clean, reliable help.
Craig Technology Services helps small businesses with IT support, Microsoft 365 and Google Workspace coordination, network and Wi-Fi support, VoIP coordination, camera platform support, and business systems troubleshooting.
Written scope when needed
Vendor coordination
Security-aware support
Clear intake
Project requests start with the basics: business, system, urgency, vendors, and desired outcome.
Practical recommendations
The goal is to fix the issue, clean up the setup, or coordinate the right next step without overbuilding.
Documented changes
Firewall, cloud, access, and security-related changes should be approved and documented.
Core services
Support for the systems small businesses depend on every day.
Start with the problem, then decide whether the right answer is a small fix, a scoped project, vendor coordination, or ongoing support.
Network, firewall & Wi-Fi
Firewall support, VPN, Wi-Fi, access points, network troubleshooting, vendor coordination, and secure change practices.
View servicesVoIP, cameras & business systems
Phone-provider coordination, camera platform support, ERP/business system troubleshooting, and project planning.
View servicesBest fit
Built for smaller teams that need technology handled without enterprise complexity.
Good fit does not mean every possible job. It means the work is clear, the risk is understood, and the next step is documented.
Small officesUsers, email, devices, vendors, printers, and day-to-day support issues.
Light manufacturingNetworks, Wi-Fi, workstations, phones, cameras, and business systems.
Growing teamsCleaner setup, access control, documentation, and vendor coordination.
Project-based needsFirewall, Wi-Fi, VoIP, camera platform, Microsoft 365, Google Workspace, or new-site setup.
How projects usually start
Email first for project requests. Call first for urgent issues.
Project emails create a clear written trail. Calls are best for urgent outages, follow-ups, or quick clarification when timing matters.
What to include when you reach out- Send the basics.Email what you need, what system is involved, your location, urgency, and any vendors already involved.
- Clarify the request.Craig Technology Services reviews the details and follows up with practical questions if needed.
- Review the setup.For project work, the next step is understanding current systems, users, equipment, vendors, and known pain points.
- Scope the next step.Project work should move into a written scope or quote before changes are made.
Common project requests
Practical help for technology issues that slow down real businesses.
Ready to start?
Send a short note with what you need help with.
Include your business name, location, affected system, timeline, and any vendors already involved.